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What it takes to be a series 1 hotel on TripAdvisor in a WORLD 

January 22nd, 2016 by admin | Filed under Blog.

TripAdvisor is a minefield for hotels, with perfectionist business discerning to burst on a examination website as shortly as they wait longer than 10 mins for their cocktail or mark a double in their bed linen. 

So being announced a No.1 hotel in a universe on a site is no meant feat, that is since a staff during India’s Umaid Bhawan Palace in Jodhpur, Rajasthan, will be giving themselves an almighty pat on a behind this week following their award.

Out of 843 reviews of a hotel on a site, 768 were placed in a ‘excellent’ category, with business vehemence about all from a use and a design to a glorious food. 

The Umaid Bhawan Palace in Jodhpur, Rajasthan, India has been awarded a pretension of No.1 hotel in a universe by TripAdvisor in their 2016 Traveller's Choice Awards 

The Umaid Bhawan Palace in Jodhpur, Rajasthan, India has been awarded a pretension of No.1 hotel in a universe by TripAdvisor in their 2016 Traveller’s Choice Awards 

But 5 star hotels are dual a penny opposite a universe and many of Britain’s best establishments don’t even come tighten to removing a No.1 mark on TripAdvisor. 

So what accurately is a Umaid Bhawan Palace doing to make a visitors leave so happy? MailOnline Travel held adult with a hotel’s General Manager Vincent Ramos to find out. 

It turns out what we need to do to get a five-star rating from scarcely all your business is to yield them like royalty… literally. 

The house was built between 1928 and 1943 for a Maharaja of Jodhpur Umaid Singh, who is a grandfather of a current Maharaja, and a 347-room building has been used as the principal chateau of a Jodhpur stately family ever since. 

The house was built between 1928 and 1943 for a Maharaja of Jodhpur Umaid Singh

The house was built between 1928 and 1943 for a Maharaja of Jodhpur Umaid Singh

The 347-room building is a principal chateau of a Jodhpur stately family, yet 80 per cent of it is now used for a hotel 

The 347-room building is a principal chateau of a Jodhpur stately family, yet 80 per cent of it is now used for a hotel 

Vincent Ramos is a General Manager of a hotel 

Vincent Ramos is a General Manager of a hotel 

Now a family usually use 10 per cent of a building for their quarters, with 80 per cent used as a 64-room hotel, that is partial of Taj Hotels Resorts and Palaces, and a serve 10 per cent set aside for a museum of selected cars owned by the Maharajas of past and present.

Guests who come to a hotel aren’t profitable inexpensive prices – they change via a year, yet double occupancy of their house bedrooms cost around £1,112 a night, with a cost of their smallest apartment formed on dual people pity entrance in during £1,422. But guest are given a ultimate VIP treatment,

The staff, right down to a butlers and housekeepers, many of whom served a aristocrat and queen, aim to give any patron a same knowledge as a royals of yesteryear.

From a impulse a patron sets feet in a drift they are given a normal stately welcome, with dancers behaving to song from trumpets and drums, a velvet canopy to travel underneath and flower garlands and champagne presented to any guest.

Mr Ramos said: ‘It is ostensible to be a acquire to accommodate all of a 5 senses – everybody is greeted as yet they are a aristocrat returning.’ 

From there, there is no let adult in a stately treatment. 

The infancy of a guest are given their possess personal servant who is on palm to tend to their guest’s each whim, from a crater of coffee during 4 in a morning to breakfast during 3 o’clock in a afternoon by a pool, if that’s what a heart wants. 

The servant is so in balance with their guest that they even advise that form of bath they competence need during a finish of a day, with a options so imagination that they embody a divert bath – usually like queens and princesses of a past used to soak in, or others that enclose opposite oils and potions done locally by a lady who also creates redolence for Indian royalty.

There are 64 bedrooms and suites in a hotel and many come with a use of a personal butler he infancy of a guest are given their possess personal servant who is on palm to tend to their guest's each whim

There are 64 bedrooms and suites in a hotel and many come with a use of a personal butler 

The grass was alien specifically from Africa since it can withstand 4 and 40 grade heat

The grass was alien specifically from Africa since it can withstand 4 and 40 grade heat

Mr Ramos said: ‘When a guest is in a palace, they are like a aristocrat and a servant is there to make certain that happens – they demeanour after all of a personal things.’ 

Those wanting to continue with a stately thesis can ask their servant to expostulate them into Jodhpur in one of a selected cars owned by the Maharaja, that embody a Rolls Royce Silver Ghost. 

From there, they can go for a cruise in one of a beside villages, where a servant will set adult a list brimful with treats from a hotel. 

As can be approaching from a hotel of this nature, food and splash is off a scale. 

Mr Ramos reveals that there is no such thing as a word ‘no’ when it comes to requests from guests, with each singular culinary humour tended to. 

He said: ‘We have no timing for breakfast, for example, we can have it wherever we wish it, whenever – in a afternoon, on a lawn? We do that for you. 

‘The usually menu we have is of a Indian specialties, other than that have no need since we will make a guest whatever they wish – food from Mexico, France, Italy… we will do everything.

‘We support to anything and we never contend no – it isn’t in a vocabulary. You wish low sums? You have them, we will yield any cocktails, liqueur, cigar… whatever we wish it is there for you.’  

There is an outside and indoor swimming pool for guests The outside pool overlooks a circuitously fort

There is an outside and indoor swimming pool for guests, with a outside pool unaware a circuitously fort 

Guests can sinecure one of a selected cars from a Maharajah and be driven around Jodhpur by their butler

Guests can sinecure one of a selected cars from a Maharajah and be driven around Jodhpur by their butler

Food is a large partial of a liberality during a palace, with staff always on palm to safeguard a guest never gets tighten to experiencing a rumble in a stomach. 

By a swimming pool, that overlooks a circuitously Mehrangarh Fort, business are handed a nominal bushel pressed with goodies including canapes, nuts, biscuits, soothing drinks and so on, to keep them postulated as they tip adult their tans. 

Staff also come turn with cold towels and pots of ice creams during intervals to keep everybody cool, yet those unfeeling in consistent use are left alone simply by fixation a coronet eagle on a list subsequent to their object lounger.

The additional of expenditure is surfaced off by a near-constant supply of champagne too – a hotel gives guest a potion of froth on their arrival, each morning during breakfast and each dusk during 5pm, when a debate of a house and a drift is on offer for those meddlesome in design and history. 

Guests can select from a series of locations around a house to eat their morning, midday and dusk meals Food is a large partial of a liberality during a palace

Guests can select from a series of locations around a house to eat their morning, midday and dusk meals 

Mr Ramos said: ‘The house is an architectural wonder. Many contend that a dual many pleasing buildings in India are a Taj Mahal and a Umaid Bhawan Palace, yet there are also many who have been to both that contend here is some-more beautiful. 

‘The interior of a building is art deco character from a early 1900s and we have recorded all from how it was when a maharajahs were ruling, so that we can knowledge a oppulance of kings and queens. 

‘We haven’t renovated anything, sofas, chairs, beds… all is a approach it was, usually with new upholstery.’ 

The 26 acres of drift are equally impressive, with a well-tended grass alien from Africa that can withstand 4 and 40-degree heat, dotted with some-more than 200 bougainvillea underbrush and other outlandish plants. 

The interior of a building is art deco character from a early 1900s 

The interior of a building is art deco character from a early 1900s 

Guests can take a debate of a house with a potion of champagne, to learn all about a history The hotel has recorded all from how it was when a maharajahs were ruling

Guests can take a debate of a house with a potion of champagne, to learn all about a history 

More than 40 varieties of bird also live on a grounds, including 60 peacocks, who are dotted around a gardens and have a daily robe of walking opposite a veranda in front of guest during breakfast time. 

But while a house is positively a outrageous pull for guests, Mr Ramos doesn’t trust that is what got them a TripAdvisor award, laying that credit during a doorway of a staff’s hospitality, that even extends to checking-out time.

Upon leaving, business are given a present by a hotel. If they have arrived by car, it is returned cleared and cleaned, and packaged with a bushel of food for the onward journey, featuring food that a staff have remarkable a guest quite enjoyed during their stay. 

He said: ‘The use here is really opposite to elsewhere since where a Indian nobleness use differs is that a work comes from within a heart. 

‘That is since we weren’t too astounded when we got a TripAdvisor endowment as we knew it had to come some day – we like joining to tellurian beings. That is where we get a joy.’

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